Clockhouse Counselling

Face to Face & Online Counselling based in Horsham,

West Sussex

Sandra Hawes


BACP Registered Counsellor & NCPS Accredited Member at Clockhouse Counselling

Making the decision to see a counsellor can sometimes feel like a big step to take, but it can also be a positive one. Please read on to find out more...

Firstly, welcome to my website, where I hope you will get a sense of who I am, how I practice and how I may offer you support going forward. I hold counselling sessions at The Kingswood Practice in Horsham; a dedicated Counselling, Wellbeing & Therapy centre. The practice offers complete privacy and a warm, safe atmosphere in which clients feel able to relax and share whatever is on their mind. Kingswood is close to major public transport links, and local car parks.

From May 2024, I will once again be offering Walk & Talk Therapy sessions on the local re-wilded footpaths around Shipley and Dial Post. These sessions comprise of up to 6 weekly walks, where we focus on a particular issue or concern that is on your mind. We may incorporate mindfulness, breathing techniques and our connection to the surrounding area of natural beauty. My lurcher Moth, can join us on these walks if you feel you would benefit from her company and gentle energy.

“So often we try to make other people feel better by minimising their pain, by telling them that it will get better (which it will) or that there are worse things in the world (which there are). But that's not what I actually needed. What I actually needed was for someone to tell me that it hurt because it mattered. I have found this very useful to think about over the years, and I find that it is a lot easier and more bearable to be sad when you aren't constantly berating yourself for being sad.” ~ John Green

My Approach

Whatever your reason for choosing to meet with me, whether it be rooted in the past, present or future, we can look at ways of how life may be experienced differently. and hold in mind the future you hope for.

The therapeutic relationship is key, and although therapy is not a magic wand, it can enable change to occur through compassionate acceptance and understanding of ourselves.

At the heart of my practice is a person-centred, existential approach. Working at your pace, I aim to be alongside you with whatever you bring and wish to explore, meeting you with compassion, non-judgement and empathy.

There may be a time whereby either one of us feels that I am not he right therapist for you, and in such cases, I will do my best to recommend a trusted colleague. I will remain transparent and work in your interests throughout our time together, checking in on hopes, expectations and progress regularly.

As a fully-qualified counsellor I am a member of the British Association of Counselling and Psychotherapy, and am an accredited member of The National Counselling & Psychotherapy Society - I abide by their code of ethics and high standards of practice.

The types of therapy I offer:

Face to Face

Walk & Talk (May-September)

Online or Telephone 16+

Time Limited

Short Term (6-12 session)

Long Term / Open Ended

Single Session Therapy (90 minutes followed by a 30 minute follow up appointment)

Individual Therapy for Adults

Set in a quiet therapy room, free from distractions, a time for you to begin untangling the things that have been holding you back, or preventing you from living the life you deserve and wish for.

Online & Telephone Therapy

I am a certified online and telephone counsellor, so if coming to my setting is difficult or unmanegable for any reason, this may be a welcome option for you.

I Can Help With




Caring for Others


Death Anxiety


Existential Dread


Life Transitions




Women's issues

Get in touch

Feel free to contact me if you have any questions about how counselling works, or to arrange an initial appointment. This enables us to discuss the reasons you are thinking of coming to counselling, whether it could be helpful for you and whether I am the right therapist to help.

Enquires are usually answered within 48 hours, Monday - Friday

All contact is strictly confidential using secure phone and email services

Frequently asked questions

What's the difference between counselling and therapy?

Counselling is usually a good way to help with a current problem; something that can be discussed and - hopefully - resolved within a limited number of sessions. Over a certain number of weeks the understanding of the problem improves and a way forward becomes clearer. Therapy often describes work that goes a bit deeper, towards more substantial life issues and problems having a deeper effect on the client’s life. Therapy often requires a long-term approach, so the number of sessions can be open-ended.

Which option is most suitable depends on the client and the difficulties they are facing. In some cases counselling works well as an ongoing, longer-term option - or therapy can manage to resolve an issue in just a few sessions. I offer both according to your needs.

How long will I need to have counselling?

How long a period of counselling lasts will vary from person to person and depend on the depth of the issues they are facing. For some people a couple of sessions helps to bring their issues into focus, and they feel ready to move forward; other issues may require more of an open-ended approach. Before we begin any work, we will agree on the number of sessions we’ll undertake.

Nearing the end of that number, we will review our progress. As long as we both agree further therapy will be of benefit to you, sessions can continue.

How long will I have to wait for an appointment?

I offer a free introductory 30 minute face to face / zoom / phone session (depending on your preferred way of working) within 2 weeks of your initial contact wherever possible. We then arrange a set number of counselling sessions to take place at the same time every week, that is convenient for you and where I have availabity. How quickly these sessions can begin will depend on the availabity of that free ‘slot’.

Will everything I say be kept confidential?

Everything that is said within the counselling room is private - this is one of the main ways counselling and therapy differ from talking to a friend or relative. Once you are comfortable with the format of weekly sessions and the safe space they provide, you will find the freedom to speak in confidence is of great value.

Note that there are some situations where you may be a risk to yourself or others, and there the law requires that I notify an authority; in these cases I may not be able to keep total confidentiality. Breaking confidentiality is very rare though, and only happens after the person concerned has been informed.

Can I bring a friend or relative with me?

Usually I am asked this question by people who are nervous about entering into counselling, or when they are looking for support in coming to see a therapist. This anxiety is understandable, but a key aspect of therapy is that you should feel free to talk about any issues you feel are important to you. Having someone else with you who can be connected to those issues makes this opening-up more difficult, so for this reason I do not usually see clients accompanied by friends or family.

My location

I hold sessions at the Kingswood Practice in Horsham, a dedicated Counselling, Wellbeing and Therapy centre, close to public transport links and local car parks. The practice offers privacy and a warm, welcoming atmosphere.

Please note, there are 4 steps leading up to the door.

Fees & availability

Please get in touch via the contact form to arrange a free 30 minute Face to Face, Zoom or Telephone consultation (depending on your preferred way of working). It is my hope that after this stage, you feel welcomed and fully accepted. Moving forward - full fees apply and sessions will be 50 minutes in duration. BACS or Cash accepted

  • Weekday sessions £55
  • Single Session Therapy £120 (including follow up session)

Memberships, Qualifications & Experience

  • MBACP - Registered Member of the British Association for Counselling and Psychotherapy
  • MNCPS - Accredited Member of the National Counselling & Psychotherapy Society
  • Person Centred Counselling Degree (FdSc Level 5)
  • Transactional Analysis (TA 101)
  • The Ben Raemers Foundation: Counsellor’s Awareness Course
  • Play Therapy Course (Centre of Excellence)
  • Advanced Safeguarding for DSL's
  • ASIST Suicide Intervention Skills Training
  • MHFA England
  • Consistent and continued professional development (CPD) courses in line with ethical practice
  • Previously worked in secondary schools and colleges, as well as charitable organisations and private practice

© Sandra Hawes

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