Clockhouse Counselling

An Online and Telephone Counselling Service

Available across the UK & Beyond

Please kindly note:

I am unable answer emails and enquiries until February 2025

Sandra Hawes

MBACP (Reg.), MNCPS (Acc).

Founder of Clockhouse Counselling


Welcome to my Website

People seek therapy with me for a range of issues and reasons including

anxiety, low mood, loss & grief, life transitions, and low self esteem.

Not everyone can pinpoint a specific reason, they just know that they need to talk,

and that the time is now.

Whatever your reason for choosing to meet with me, whether it be rooted in the past, present or future, we can look at ways of how life may be experienced differently and hold in mind the future you hope for.

I offer a warm & compassionate Humanistic approach within a Person-Centred framework, incorporating aspects of Nature-Based Therapy,

Mindfulness & Creativity delivered online via Zoom or phone, all in the comfort of your own familiar surroundings.


I remain transparent and work in your interests throughout our time together,

checking in on hopes, expectations and progress.


I am an accredited member of NCPS, and a registered member of BACP,

abiding by their code of ethics and high standards of practice.

My Location

I hold 50 minute sessions online or via phone from a private space where you can be assured of care and confidentiality. I am fully trained, experienced and certified in this way of delivering therapy and will discuss with you beforehand any questions or concerns you may have.

I am committed to providing a safe and supportive environment for you to explore your thoughts and feelings without judgment. My aim is to help you navigate through any challenges you hold and be with you in any dark moments you are currently facing.

Memberships, Qualifications & Experience

MBACP - Registered Member of the British Association for Counselling and Psychotherapy

MNCPS - Accredited Member of the National Counselling & Psychotherapy Society

Person-Centred Counselling Foundation Degree (4-5)

Integrative Counselling Skills (1-3)

Transactional Analysis (TA 101)

Supporting Maternal Mental Health

Advanced Safeguarding for DSL's

ASIST Suicide Intervention Skills Training

MHFA England

Enhanced DBS Certificate

Consistent and continued professional development (CPD) in line with ethical practice

Previously worked in secondary schools, colleges, charitable organisations and private practice.

Session Fees

Please reach out through the contact form to schedule a free 30-minute Zoom, or Phone consultation.

As we move forward, regular fees will be charged & sessions will be extended to 50 minutes at £60.00

90 minute Single Session Therapy (plus 30 minute follow up) £130


Types of Therapy

Online or Telephone

Short Term (6-12 session)

Long Term / Open Ended

Seasonal Check-ins (x4 yearly sessions)

Single Session Therapy (90 minutes followed by a 30 minute follow up appointment)


How to Connect

Please contact me below to arrange an initial appointment. We can talk through the reasons you are thinking of coming to counselling, whether it could be helpful for you, all the while making sure that I am the right therapist to support you on your journey.

Enquiries are usually answered within 48 hours, Monday - Friday

All contact is strictly confidential using secure phone and email services

Frequently asked questions

What's the difference between counselling and psychotherapy?

Counselling is usually a good way to help with a current issue; something that can be discussed and hopefully resolved within a limited number of sessions. Clients can explore their feelings and thoughts in a safe and supportive environment, gaining insight and coping strategies to deal with their challenges. Over a certain number of weeks the understanding of the issue improves and a way forward becomes clearer. Psychotherapy often describes work that goes a bit deeper, towards more substantial issues that continue to have a profound effect on the client’s life. Psychotherapy often uses a long-term approach, so the number of sessions can be open-ended. Which option is most suitable depends on the client and the difficulties they are facing. Both are offered at my practice, according to client need.

How long will I need to have counselling?

How long a period of counselling lasts will vary from person to person and depend on the depth of the issues they are facing. For some people a few sessions help to bring their issues into focus, and they feel ready to move forward; other issues may require more of an open-ended approach. Before we begin any work, we will agree on the number of sessions we’ll undertake.

Nearing the end of that number, we will review our progress. As long as we both agree further therapy will be of benefit to you, sessions may continue.

How long will I have to wait for an appointment?

I provide a free 30 minute introductory session on Zoom, or over the phone within 2 weeks of your first contact wherever possible. We will then schedule regular counselling sessions at a time that works for you, and where I have a free space.

Will everything I say be kept confidential?

Everything that is said within the counselling space is private - this is one of the main ways counselling and psychotherapy differ from talking to a friend or relative. Once you are comfortable with the format of weekly sessions and the safe space they provide, you will find the freedom to speak in confidence is of great value. Note that there are some situations where you may be a risk to yourself or others, and there the law requires that I notify an authority; in these cases I may not be able to keep total confidentiality. Breaking confidentiality is very rare though, and only happens after the person concerned has been informed.

Can I chat with a friend or relative nearby?

Usually I am asked this question by people who are worried or nervous about entering into counselling, or when they are looking for support in meeting a therapist. This anxiety is completely understandable, however a key aspect of therapy is that you should feel free to talk about any issues you feel are important to you. Having someone else with you who can be connected to those issues makes this opening-up more difficult, so for this reason I do not usually meet with clients accompanied by friends or family.



© Sandra Hawes

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